UAB Techtank Privacy Policy - last updated: 2025.07.08
This Privacy Policy describes how UAB Techtank 307079619, registered address Laisves pr. 78B-214, LT-05263 Vilnius, Lithuania, European Union, email: help@calmpops.com (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.calmpops.com (the "Site") or otherwise communicate with us (collectively, the "Services").
When processing personal data, the Company is guided by and complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC ("GDPR") and any other applicable legal acts governing the protection of your personal data.
The Company acts as a data controller of your personal data. In case of any inquiries or if you would like to exercise any of your rights provided in this notice, you may submit such inquiries and requests by the email.
All the definitions used in this privacy policy have the same meaning as prescribed in the Company’s General Terms and Conditions unless expressly provided otherwise in this privacy policy.
In the event this privacy policy is translated into other languages and if there are differences between the English version and such translation, the English version shall prevail, unless otherwise provided.
For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
1. How We Collect and Use Your Personal Information:
1.1.We process information relating to provision of services by us to you (“service data”). The service data may include your name and surname, contact details (such as your email address), delivery address, phone number, bank account, payment and transaction details as well as other information that you provide to us while filling up the relevant questionnaires or using the Webiste. The service data is processed to provide services as well as keep proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.
1.2.We may process information relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content (e.g. email address, content of the message) and metadata associated with the communication (e.g. device system name, system version, model, display etc.). The correspondence data is processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is your consent and/or our legitimate interests, namely the proper administration of our website, business, ensuring uniform and high-quality consultation practice and for investigating disputes between you and our employees.
1.3.We may process information on your use of our website as well as on your device (“device data”) when you are browsing our website. Device data may include IP address, mobile network information, geographical location, browser type and version, operating system, device type, logging information, screen resolution and (in case you agree to share such) your location data as well as information on the motion activity, use of our website (i.e. referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use). We obtain such data through the use of cookies and similar technologies. Device data is processed to enhance the website as well as to set default options. We also use such data to have a better understanding of how you use our website as well as for securing the website. The legal basis for this processing is our legitimate interest, namely the proper management of our website, business (e.g. use of cookies and similar technologies) or your consent.
1.4.We may process any of your personal data identified in this notice where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
1.5.In addition to the specific purposes for which we may process your personal data set out in this Section, we may also process your personal data to the necessary extent where such processing is necessary for compliance with a legal obligation to which we are subject.
1.6.We may process any of your personal data identified in this notice where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
1.7.Personal data is stored either on the servers of the Company or of our contractors, who are bound by specific contractual clauses regarding the processing of personal data as well as by the confidentiality obligations.
1.8.We are using a number of technical and organisational means to protect your personal data. Organisational security measures include restricting access solely to authorised persons with a legitimate need to access personal data, singing confidentiality agreements, arranging trainings, creating and implementing relevant policies and procedures. Technical measures include appropriate actions to address online security, risk of data loss, alteration of data or unauthorised access, implementing access control and authentication tools, ensuring physical security etc.
2. Information We Obtain from Third Parties
2.1.We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Website and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfil your orders and provide you with products or services you have requested, in order to perform our contract with you.
- When you visit our Website, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
2.2.Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.
3. How We Use Your Personal Information
3.1.Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other
3.2.transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
3.3.Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
3.4.Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
3.5.Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
- when we provide your data to others?
4.1.We may disclose your personal data to any member of our group of companies (including our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this notice. Such may include internal administration purposes as well as provision/sharing of IT, payment or marketing services or data centres in the group.
4.2.We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
4.3.We may disclose your personal data to our anti-fraud, risks and compliance providers insofar as reasonably necessary for the purposes of protecting your personal data and fulfilling our legal obligations
4.4.To order our products, you will be required to provide certain financial information (e.g. card holder name, surname, card number, data, CVV) in order to facilitate the processing of payments. Please note that we use third party payment processor services, thus, we do not collect and store card information. Your card information will be directly received by the payment service provider as a data controller. We will only receive information about the payment status and store (if we store) only the last 4 digits of your card.
4.5.We may disclose your personal data to other service providers insofar as it is reasonably necessary to provide specific services (including, providers of servers and maintenance thereof, email service providers, development service providers, service providers used for data analysis or marketing, call centres, customer satisfaction surveys or market research). We take all the necessary measures to ensure that such subcontractors would implement proper organisational and technical measures to ensure security and privacy of your personal data and also would be bound by specific contractual clauses regarding the processing of personal data as well as by the confidentiality obligations.
4.6.In addition to the specific disclosures of personal data set out in this Section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
5. How long we store your data?
5.1.Your personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. In any case it shall be kept for no longer than:
5.1.1. service data will be retained for no longer than 5 (five) years following the end of provision of our services, unless the law requires otherwise;
5.1.2. messaging data will be retained for no longer than 2 (two) years following the provision of consent or, in case, the messaging data is being sent to the present clients in order to maintain and improve customer relations, for no longer than 2 (two) years following the end of provision of the respective services, unless you respectively withdraw your consent earlier or object to such processing;
5.1.3. correspondence data will be retained for no longer than 2 years following the end of such communication, unless the law requires otherwise or we have a legitimate interest to retain such data for longer;
5.1.4. device data will be retained for no longer than 2 (two) years following the provision of your consent or, in case, processing of device data is based on our legitimate interest (e.g. for proper management of our website, business), such device data will be processed as long as it is necessary to fulfil our legitimate interest.
6. Maerketing communication
6.1.We may contact you via email or phone to inform on what we are up to (we may send newsletters, the latest information about our products and services, special offers, marketing campaigns). Also, we may inform you about our similar products and services that might interest you via email. You have a right to object to such your Personal data processing at any time.
6.1.1. We may share your contact information with our group companies for direct marketing purposes.
6.2.We may use your Personal data used to create your account and related to your use of our services to personalize marketing messages and advertisements presented to you. The legal basis for this processing is our legitimate interest to present you with marketing messages that we consider relevant to you (Art. 6(1)(f) of the GDPR).
6.3.You may opt-out of receiving marketing communications at any time. You may do so by choosing the relevant link in our marketing messages or contacting us via means provided on our website, or you can contact us via email. If you are receiving both email and phone marketing communications and you wish to opt-out of receiving them, you will need to opt out separately by following the relevant link in any of our marketing messages or contacting us via means provided in our Website or this Policy.
6.4.In case you opt-out of receiving marketing communications, we will immediately stop sending marketing communications to you. Nevertheless, please be informed that as our business activities consists of a network of closely related services, in certain cases, it may take a few days until all the systems are updated, thus you may continue to receive marketing communication while we are still processing your request.
- YOUR RIGHTS
7.1.In this Section, we have summarised the rights that you have under data protection laws. Some of the rights are complex thus we only provide the main aspects of such rights. Accordingly, you should read the relevant laws (first and foremost the GDPR) and guidance from the regulatory authorities for a full explanation of these rights.
7.2.Your principal rights under data protection law are the following:
(a) the right to be informed about processing of personal data;
(b) the right to access data;
(c) the right to rectification;
(d) the right to erasure of your personal data;
(e) the right to restrict processing of your personal data;
(f) the right to object to processing of your personal data;
(g) the right to data portability;
(h) the right to complain to a supervisory authority;
(i) the right to withdraw consent; and
(j) the right to request not to be a subject to a decision based solely on automated processing, including profiling
7.3.The right to be informed about processing of personal data. You have the right to obtain information about the personal data processed by the us, the sources of the personal data, the purposes of the processing, the legal grounds, the retention period, data recipients or data processors, your rights and etc.
7.4.The right to access data. You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.
7.5.The right to rectification. You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
7.6.In some circumstances you have the right to the erasure of your personal data. Those circumstances include when: (i) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; (ii) you withdraw consent to consent-based processing and there are no other legal basis to process data; (iii) you object to the processing under certain rules of applicable data protection laws; (iv) the processing is for direct marketing purposes; or (v) the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. Such exclusions include when processing is necessary: (i) for exercising the right of freedom of expression and information; (ii) for compliance with our legal obligation; or (iii) for the establishment, exercise or defence of legal claims.
7.7.In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are when: (i) you contest the accuracy of the personal data; (ii) processing is unlawful but you oppose erasure; (iii) we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and (iv) you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data, however we will only further process such data in any other way: (i) with your consent; (ii) for the establishment, exercise or defence of legal claims; (iii) for the protection of the rights of another person; or (iv) for reasons of important public interest.
7.8.You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
7.9.You have the right to object to our processing of your personal data for direct marketing purposes. If you make such an objection, we will cease to process your personal data for this purpose.
7.10. You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
7.11. The right to data portability. To the extent that the legal basis for our processing of your personal data is:
consent; or
performance of a contract or steps to be taken at your request prior to entering into a contract, necessary to enter into such,
you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
7.12. If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement. Our data processing is supervised by State Data Protection Inspectorate of the Republic of Lithuania, registered office at L. Sapiegos St. 17, LT-10312 Vilnius, email address ada@ada.lt, www.vdai.lrv.lt
7.13. To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
7.14. You have the right to request not to be a subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. However, there are exclusions of this right. Such exclusions include when the decision: (i) is necessary for entering into, or performance of, a contract between you and us; (ii) is authorised by EU or EU member state law to which we are subject to and which also lays down suitable measures to safeguard the your rights and freedoms and legitimate interests; (iii) is based on your explicit consent.
In addition to specific measure provided in this Section or the website you may also exercise any of the rights indicated herein by contacting us by email indicated in this privacy policy.
We undertake to respond to such inquiries within 1 month after it is received. This response time may be extended by 2 months for complex or multiple requests. In case of such extension, we will inform you additionally
8. COOKIES
8.1.Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services).
8.2.We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
8.3.Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
9. THIRD PARTY WEBSITES AND LINKS
9.1.Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites.
9.2.Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party.
9.3.Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
10. CHILDREN'S DATA
10.1. The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
10.2. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
11. CALIFORNIA PRIVACY ADDENDUM
11.1. If you are a California consumer or resident, in addition to the information provided in this privacy policy, you may have the additional rights and information provided to you under the California Consumer Privacy Act:
(a) We do not knowingly sell personal information nor share it with third parties for direct marketing purposes. However, if we do so in the future, you will be notified and have the right to opt-out of the “sale” of personal information;
(b) We will retain, use, or disclose personal information we collect or processes on your behalf, only for the purposes described in this privacy policy, and will notify you if this changes.
(c) You have the right to not be subject to discrimination if you exercise any of your rights.
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